MEADOW MARKETING GROUP

115 6th Street, Suite A, Huntington Beach, CA 9264
Toll Free 855-MMG-DESIGN(664-3374) - info@meadowmarketing.com

-Frequently Asked Questions-

01. What does a designer do?

In Webster's dictionary, to design means to:

"1. To conceive in the mind; invent. 2. To form a plan for. 3. To have a goal or purpose; intend. 4. To plan by making a preliminary sketch, outline or drawing. 5. To execute in an artistic or highly skilled manner." A designer has many roles and a unique challenge. He or she takes a vision or idea, and refines it, molds it, harnesses it, focuses it, channeling it into a clear, more powerful effective message. At Meadow Marketing Group, we communicate your unique message through the filter of cultural, social, physical, and psychological factors of your target audience, utilizing just the right combination of light, texture, color, sound, motion and words and deliver it to their minds.

02. What is your experience in the design field?

Meadow Marketing Group's talented design team of industry experts have over 20 years combined experience in web/graphic design & marketing to provide you with everything you need, all under one roof. We specialize in Full-Service Website Design, E-commerce Sites, Printed Catalogs and Materials, Digital Illustration, Photography, Advertisements, Special Events and much, much more. Our motto is, if we can't solve your problem, we will find someone for you who can. But don't just take our word for it; hear what our clients have to say about us…

03. I just started my business or am planning to get started. Can you help me?

Many of our clients are small businesses or startup companies looking for a fresh corporate image, or to expand their business. At MMG, we've worked with all types of small business clients: real-estate agents, dentists, chiropracters, acupuncturists, computer consulants, overseas importers, home-based businesses, hair stylists, travel agents, clothing designers, comedians, musicians, artists, celluar carriers, educators, and more. We specialize in helping startup companies and small businesses succeed by providing quality media marketing materials—and we can help you too.

05. What is your design philosophy?

Form follows function—that is the designer's credo. At MMG, marketing is our middle name, so every design decision is focused on better expanding the needs of your business. Whether your goals are to inform customers, showcase products, gain exposure, generate new accounts, increase revenues, or develop a new look, first and foremost, our designs must achieve the goals you set forth for your project.

Need a bold, surprising look, or modern twist? How about a classical or traditional feel? Or something more contemporary perhaps? We pride ourselves in the diversity of our designs and the flexibility of our designers. If you can imagine it, we can create it. Take a look at a sample of our work and see for yourself the quality in MMG...

06. As a client, what is my involvement in the design process?

With MMG, your job as client couldn't be easier—we take the complex guesswork out of the design process and do all the work for you: simply tell us your project goals, requirements, timeline, and general design direction. We'll take care of the rest for you.

07. How do I check on the progress of my project during the design process?

MMG will provide you with a complete timeline and schedule for your project. At each interval, we will contact you and update you with progress or for input on the design direction. We encourage you to contact us anytime during the project.

08. How much time will the project take to complete?

At MMG, we pride ourselves in producing one of the quickest turn-arounds in the industry. From the initial consultation right to completion, a starter website or logo design can be completed in just a few days. Naturally, more extensive projects will take more time depending upon the size and scope of the project.

09. What if I want to make additional changes to the design?

Minor changes to your design are included, however, major changes will require an additional charge at the agreed upon hourly rate.

10. How will I receive my design project once it is finished?

Most of our clients prefer to receive design projects via email; however, CD/DVD format can be arranged. For printed materials, pickup is standard and delivery is optional.

11. What can I expect during my free consultation?

One of our top designers will ask you a few questions to determine how to best serve your needs.

    Sample Questions:
  • What do you want your site to do?
  • Who is your target demographics market or audience?
  • What are your future ideas for the web site?
  • What kinds of sites do you like/dislike?
  • What is your timeline?
  • Will you provide artwork or will we obtain it?
  • What is your allocated budget?
  • When would you like to begin?

Contact us today at Toll Free 855-MMG-DESIGN(664-3374) or email us at info@meadowmarketing.com. One of our friendly representatives will gladly assist you.

12. How do I update/maintain my web site?

    At MMG, we provide you with a variety of web site maintenance options to choose from.
  • Maintain the site yourself using our easy-to-use instructions
  • Have MMG update your site as part of your web package
  • Choose our popular retainer option*.

*Note: Most of our customers choose the retainer option if they update their site frequently.

13. Who does the web hosting? What about setting up email accounts?

We have a variety of web hosting options available. Our most popular web site packages typically include setting up your personal hosting account and email addresses so that you can take full and complete ownership of your web site without any strings attached.

14. What is your guarantee policy?

If you're not satisfied, we're not satisfied. At MMG, we will do everything we possibly can to accommodate your needs and ensure you are 100% satisfied with our work. Customer-focused service means we get the job done right the first time. But if you're still not happy, we'll keep working till we get it right. Don't just take our word for it—hear what some of our clients have to say…

15. How do you charge for your graphic design & marketing services?

No project is too big or too small for MMG. Our wide variety of available packages will accommodate even the most modest of budgets. Prices and rates vary starting at $75 per hour depending on the needs and scope of your project. We will provide you with a total estimate based on the number of hours we think the project will take. Simply decide what your goals are, how much you are willing to invest. We'll take care of the rest and ensure you receive the maximum value for your investment. Just ask some of our clients how satisfied they were—you'll want to become a satisfied customer too.

16. How are payments structured?

50% is required upon signing and 50% upon completion. We accept a various forms of payment including: Cash, Check, Visa, Mastercard, Paypal, and Neteller.

17. Why should I hire MMG?

There is something to be said for experience—at MMG, we have over 20 years combined experience in the design industry, so we know what our clients want. Unlike other design firms, our main focus is on keeping the client happy by attempting to fulfill ALL of your needs while simultaneously keeping your costs low and reasonable. We give you the highest quality designs and the service you want, all at the lowest possible price. Additionally, we reward our top customers with loyalty rewards, promotions, referral bonuses, price matching, and much, much more. Simply put, at MMG we care about you and we deliver the best value for your investment. But don't just take our word for it; hear what some of our clients have to say about us…

18. How do I get started?

To give you some direction, feel free to view our online questionaire to help guide your design decisions. Additionally, all of our first-time customer consultations are absolutely free so feel free to contact us any time and one of our friendly representatives will gladly assist you. Contact us today at Toll Free 855-MMG-DESIGN(664-3374) or email us at info@meadowmarketing.com.

19. My questions are not on the list. What should I do?

Contact us today at Toll Free 855-MMG-DESIGN(664-3374) or email us at info@meadowmarketing.com. One of our friendly representatives will gladly assist you.


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